Feature / Plan | Basic (SGD 3,999/mo) |
Pro (SGD 6,999/mo) |
Infinity (SGD 15,999/mo) |
---|---|---|---|
Supported Languages | Chinese↔English | Chinese↔English + Malay, Tamil, Japanese, French, Spanish | Chinese↔English + Malay, Tamil, Japanese, French, Spanish |
Server Node Setup | Single node, 97% reliability | Dual-node hot standby, 99.9% uptime SLA | Dual-node hot standby, 99.9% uptime SLA |
Concurrent Sessions | 1 (≤60 participants) | 3 (≤300 participants) | 9 (≤1000 participants) |
Meeting Recordings Retention | 7 days | 30 days | 60 days |
AI Meeting Summaries | 8/month | 20/month | Unlimited |
Custom Keywords/Terms per Session | 100 | 200 | 200 |
Emergency Translation Support | Not included | 10 hours/month | 50 hours/month |
On-Site Services Discount | Not included | 20% off | 30% off |
Free On-Site Captioning | Not included | Not included | 1 session/month (4 hours, Singapore only) |
Customer Support Response | Email, within 3 working days | Dedicated, within 1–3 working days | Dedicated, within 1 working day |